When my 98-year-old mother first entered residential care, we chose a large, well-known facility in Bonita. It looked impressive on paper, but we soon discovered how devastating understaffing can be. In just two weeks, my mother, who has dementia, fell six times, breaking three ribs and her pelvis. She spent weeks in the hospital and a month in rehab. I was heartbroken and determined to find somewhere that would actually care for her, not just house her.
That’s when we found Warm Heart Senior Living. From the moment I pulled up, I could hardly believe it was an elder care home. It’s a beautiful private residence that has been lovingly converted, bright, airy, spotless, and full of genuine warmth. It only accommodates six residents, which means individualized attention for each one.
The difference was immediate. My mother’s anxiety and anger related to dementia are handled with patience and compassion. I’ve arrived unexpectedly and overheard staff gently calming her with soft voices and kindness, never frustration. They treat her like family.
At Warm Heart Senior Living, there’s always someone nearby. They use safety sensors so my mom doesn’t fall at night, and there’s constant supervision without making her feel confined. Physical therapy was arranged, and she’s walking again after the previous facility confined her to a wheelchair. She participates in daily activities, spends hours outdoors on the sunny patios, and is happier and healthier than she’s been in years.
The food is another huge improvement, fresh, home-cooked meals with real fruits and vegetables, tailored to her diabetic needs. Her blood sugar is now stable, and she’s eating well again. The residents eat together at the kitchen table, and the posted daily menus are thoughtful and balanced.
Communication with families is outstanding. I’m informed of everything, good or bad and their staff and hospice team are always available to talk through medications, moods, and care plans. They respect my wishes not to over-medicate for dementia, and they share my belief that quality of life means staying alert, engaged, and respected.
Warm Heart Senior Living has truly restored my mother’s dignity and peace. I no longer worry every day about whether she’s safe or cared for. She’s not just existing, she’s living again.
Warm Heart Senior Living is exactly what its name promises, a home full of warmth, compassion, and heart.